At Insite Radiology, our results matter, along with the experience of our patients. Below you will find just some of the reviews submitted by our patients. Each was treated with immaculate care and most importantly, excellent results. Our priority is your health. Please call our office to find out more.
Posted onTrustindex verifies that the original source of the review is Google. I went the Insite Radiology to do a MRI and a lady at the desk Ms. Jones was very professinal and frendey lookig at the me all the time with a smile on her a face And answer my questions . I wish all the Place i go i have the same tteatment like i did received from Ms. Jones. Congratulations to Insite Radiology to have Ms.Jones as a Emploee She deserves to be recognized for a excelente Job. Best Regards, Ana Maria GomesPosted onTrustindex verifies that the original source of the review is Google. Went here for an MRI. I was told there were lockers but they did not lock so I had to lock my purse, jewelry, etc. in the trunk of my car and leave my keys and my cell phone on a chair in another room. I should have just left when they told me there was no place to secure my things. I have NEVER been to a facility of this type and they did not have a place to secure my things. Don't go here.Posted onTrustindex verifies that the original source of the review is Google. Very high resolution imaging at a reasonable price. Between my son and I we've had six MRIs in the last 2 years. A couple of them were done with the imaging facilities recommended by the orthopedic. When we did the follow-ups we went to insight radiology and compared side by side the resolution between the two. Even the orthopedic was surprised at how much higher resolution insight radiology had. Since we had to have more than two MRIs within a 6-month period I had to pay out of pocket cash. The cost was $250 which I found to be pretty reasonable. The customer service was great and very quick with extremely low wait times. I highly recommend them and I have and will continue to use them in the futurePosted onTrustindex verifies that the original source of the review is Google. Just arrived as a new patient, filled out 4 packets of repetitive paperwork ( which took 15 minutes) then they come out and tell me 5 minutes after filling out the books that the tech is running 25 minutes behind… I’m gunna try that on my next appointment, 25 minutes late …. Obviously they are understaffed . Beautiful office but it’s time management of that staff that make for good smooth business .Posted onTrustindex verifies that the original source of the review is Google. Billed my insurance incorrectly and I contacted them to correct it. They said they couldn't resubmit the claim which is total BS. So instead of having my insurance cover my x-rays 100%, I have to now pay a co-pay. Will never come here again.Posted onTrustindex verifies that the original source of the review is Google. The staff is absolutely terrible I was not acknowledged when I entered, only looked at. I had to say hello 3 times before the receptionist gave me a phony smile. They acted as if I had the plaque. I noticed they do not clean the equipment after use The radiologist did not tell me what to expect or where I could get my test results. They made me feel as is I was interrupting their day. I visited the Edgewood location due to convenience. I wish I would have gone to a different location I would have rated the staff and facility a zero if that was an option.Posted onTrustindex verifies that the original source of the review is Google. Terrible customer service and product delivery. Receptionist called me in early for my 750p appointment because they had an opening. I showed up at 620p and was NOT seen until after my originally scheduled appointment time (1.5 hours later). After the images were taken, I asked the tech how long it would take for the doctor to receive the results. She said 2-3 business days. It took 7 days. I will not use this facility in the future and recommend you avoid it as well.Posted onTrustindex verifies that the original source of the review is Google. Terrible customer service from this location. Currently delaying my medical care. I was told yesterday by the front desk that she would send over a message to the ors “reading team” to have my MRI read immediately due to my upcoming appointment and that it would be available by the end of the day Friday. I called back at the end of the day and it was not ready and that I should call back in the morning. I just called this morning all to find out no message was ever sent to anyone and that my report is still not ready. My appointment is now going to have to be canceled if I don’t have my report by Monday causing me to wait another week for medical care. Had I know it would be a hassle to get my report I would asked my insurance company to use a different clinic.Posted onTrustindex verifies that the original source of the review is Google. Staff were helpful and friendly. But the read on my MRIs were subpar. They missed my old issues and stated that my spine was normal in the areas of concern, despite the fact I've had multiple scans stating that I have arthritis or micro-bulging discs. This set back my ongoing treatment and probably would have to get for another scan somewhere else.
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